By accessing and using the website of M/S Federal Operations and Services Ltd (FedServ) at
https://fedserv.co.in, you acknowledge that you have read, understood,
and agree to be bound by the
terms and conditions of this Privacy Policy.
In addition, when using specific services offered through the website, including but not limited to the
Careers module, you agree to comply with all applicable regulatory guidelines, FedServ’s internal
policies, and any rules governing such services.
Explicit Consent for PII Collection (Careers page /Job applications):
If you choose to use the Careers module, you explicitly consent to the collection, processing, and
storage of your Personally Identifiable Information (PII) including but not limited to your name,
contact details, educational qualifications, employment history, and other sensitive personal data.
Your continued use of this service constitutes acceptance of this policy. If you do not agree to abide
by the above terms, please refrain from using this service.
FedServ provides IT services and operations support, exclusively for the Federal Bank. FedServ reserves the right to modify or discontinue, temporarily or permanently, the services with or without notice.
As a user of the FedServ website, you agree to use the site and services in accordance with all the applicable laws in regulations. You agree not to engage in any activity that could harm the website, its services, or other users. FedServ is not liable for any actions, damages, or losses resulting from your use of the website or its services.
All content, trademarks, and data on the FedServ website , including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, are the property of FedServ or its content suppliers and are protected by the international copyright laws. Unauthorized use of any intellectual property may violate copyright, trademark, and other laws.
FedServ shall not be liable for any damages that may occur to you because of your use of the website or services. This includes but is not limited to direct, indirect, incidental, punitive, and consequential damages.
As a user of the FedServ website, you have the right to be informed about how your data is collected and used, including personal information such as your name, email address, phone number, technical details like your IP address, device information, and browser type, usage data such as pages visited and time spent, and employment-related data (if applicable). You have the right to give explicit consent before any of this information is collected (especially for job applications), to have your privacy protected with no sharing of your data without your consent except as required by law, to contact the grievance officer for any concerns and receive a response within 7 working days.
When you use our Service, certain information is collected automatically. This Usage Data may include
details such as your device’s IP address, browser type and version, the pages you visit on our Service,
the date and time of your visit, the duration spent on each page, unique device identifiers, and other
diagnostic information.
If you access our Service through a mobile device, additional data may be collected automatically,
including your mobile device type, unique device ID, IP address, mobile operating system, mobile browser
type, and other diagnostic information.
To enhance your experience on our website, we use cookies—small text files stored on your device. Some
cookies are temporary and are deleted when you close your browser, while others are persistent and
remain on your device, allowing us to recognize you on your next visit.
Cookies help us improve your access to our site, understand your preferences, and provide essential
features and services. They are also used for purposes including:
A. Tracking items in your shopping cart.
B. Conducting research and diagnostics to improve our content, products, and services.
C. Preventing fraudulent activity.
D. Enhancing website security.
If you have concerns about our data practices, you may contact below official:
Name: Stanly V John
Email: grievance@fedserv.co.in
Response Time: Within 7 working days
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which FedServ operates, without regard to its conflict of law principles. The place of jurisdiction shall be Ernakulam, and the registered office of FedServ is at Aluva.
FedServ may update this Privacy Policy periodically without user consents. Changes will be posted on this page with the updated date.